Returns / Refunds / Warranties / Shipping / International Shipping
Our return policy lasts 60 days for merchandise. If for any reason you are not fully satisfied send us the product back, in good operating condition and we'll refund your purchase price. The customer is responsible for the cost of the return shipping.
Return Shipping Address:
1314 S. Grand Blvd, Suite 2-127, Spokane, WA 99202
We provide warranties on all our products which ship in the box. Please see the appropriate product warranty based on the mfg. FGI Grow Lights carry a five year warranty against manufacturing defects under normal wear and tear.
If you purchase products marked and sold as used, unless otherwise noted in a sales agreement, our warranty is for 2 years for manufacturing defects under normal wear and tear. All used products will be sold in good working order, as-is.
FGI may offer an exchange based on specific circumstances at the buyers choice.
Shipping outside of the continental US:
When shipping outside the Continental US all standard carrier charges are displayed at the checkout process.
Surcharges Imposed For Importation / International Shipping:
Tariffs, taxes and other cross border fees are the responsibility of the buyer and will be assessed by the local customs offices on receipt in the country of shipment.
Forever Green Indoors is not responsible for these third party costs.