We offer a 365 day money back guarantee for qualifying products made by or branded as FGI brand grow lights.
To qualify, a purchase must be;
- Bought from our online store, with a matching Order Number and online payment method.
- Product must be purchased in New condition.
- Product page at time of purchase displays the 365 day money back guarantee badge.
- Returned prepaid in the original box (to protect the light) in return shipping. And include the power cord.
- Be received in our Seattle warehouse no longer than 365 days from order.
If the above qualifications are met we will refund the full value of your purchase (less outbound shipping and applicable order value taxes). Refunds will be made to the original purchase method.
Program inception: October 26, 2023
Products purchased prior to program inception fall under our 60 day return policy.